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URH
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Health and hygiene protocols
Protocols in our facilities
- All facilities are disinfected daily
- You will find certified hand sanitiser dispensers throughout our establishments; their use is compulsory
- Protective screens in customer service areas
- The lifts can only be used by one person at a time or at most by 2 people who share the same room
- Towels and bed linen are washed at high temperature
- Sanitiser, gloves and masks available to all guests
- TV remote control and telephone are sterilised daily in all rooms
- Remote controls are wrapped in plastic that will be changed regularly
- Open or foot-operated waste bins lined with a bag
- Vent filters are cleaned regularly
Protocols for guests
- They will find hand sanitiser in the common areas
- Insofar as possible, payments should be done by credit card
- POS systems will be disinfected regularly
- Only clients with advance booking will be attended
Protocols for Pools / Beaches
- Disinfect hammocks after every use
- Hammocks must be 1.5 metres apart
Catering protocols
- Orders will be served following all safety measures and delivered under a cover
- The hotel will offer take-away meals
- The number of people will be controlled to avoid overcrowding
Protocols for our employees
- All members of staff know the new health and safety measures
- The staff will have their temperature taken daily
- Staff uniforms are washed and disinfected daily
- Co-workers must stay at least 1.5 metres apart
- Daily control of the state of health of all employees